HR Operations & PA Services Manager

CareerPaths: Business Services
Job type: Replacement
Job ref: 001802
Published: 27 days ago




The HR Operations and PA (Personal Assistants) Services Manager plays a key role in managing and optimising both HR operations and PA services.

The role combines strategic leadership, process optimisation, and a deep understanding of human resources to drive organisational excellence in people management and PA services. As the HR Operations and PA Services Manager, you will have a focus on streamlining processes and fostering a culture of continuous improvement.


Role Responsibilities


*         Ownership of HR processes and identification of opportunities for process improvement.

*         Lead process redesign initiatives for both HR operations and PA services.

*         Management of the outsourced payroll provider services.

*         Collaborate with HR technology providers to identify, implement, and optimise HR technology solutions that support the HR operations model.

*         Explore technology solutions to optimise workflow and create flexible working practices for PA services.

*         Oversee data security, privacy, and integrity in HR systems.

*         Ensure HR services are responsive, engaging, and tailored to meet colleagues’ needs.

*         Effectively manage all recruitment, employee relations and workforce needs for PA services.

*         Collaborate with other departments to create an integrated approach to HR operations.

*         Manage high-performing teams, fostering a culture of collaboration, accountability, and professional growth.

*         Collaborate with senior leadership and other departments to define clear roles, performance expectations and development / career opportunities for PA services.

*         Define clear roles, responsibilities, and performance expectations for team members.

*         Provide coaching, mentoring, and development opportunities to team members.

*         Ensure HR practices are in line with all employment law updates and regulations.


Person Profile


*         You are an experienced HR professional with a focus on process improvement and service excellence .You will have at least  five years' HR management experience.

*         You have strong leadership skills with the ability to inspire, motivate, and develop high-performing teams.

*         You possess in-depth knowledge of HR best practices, employment laws, and regulations.

*         You are a strong communicator, problem solver and project manager.

*         You have experience in working with HR systems. Working knowledge of People XD (formerly CoreHR) is an advantage.

*         You have change management experience to lead and drive transformation initiatives.

*         You operate with agility in a fast-paced environment and can work with cross-functional stakeholders to embed a culture of risk awareness.

*         You can work under pressure and to strict deadlines, while maintaining a clear focus on quality and efficiency.

*         Experience working in a professional services organisation is an advantage.



About us


William Fry LLP is one of Ireland’s leading corporate law firms with offices in Dublin, Cork, London, San Francisco, Silicon Valley and New York. We have over 310 legal and tax professionals and over 460 staff. Our client-focused service combines technical excellence with commercial awareness and a practical, constructive approach to business issues. We advise leading domestic and international corporations, financial institutions and government organizations.


William Fry is an equal opportunity employer committed to recruiting people from diverse backgrounds and building an inclusive culture which harnesses the unique perspectives and skills of our people to deliver award winning innovative solutions to our clients.  We are proud to be accredited as Investors in Diversity by the Irish Centre for Diversity. Please let us know if you require specific arrangements during the recruitment process. We'll do everything we can to support you. All information disclosed will be kept confidential.